Avenues Recovery at Townsend is a premier drug and alcohol rehab center in the greater New Orleans community. Offering peerless detox and residential addiction treatment, we are an oasis of healing and growth. Our skilled medical team and clinical staff open the doors to lasting recovery.
Detox services with 24-hour care
Cutting-edge residential programs
A family atmosphere based in your neighborhood
Tour this Facility
Serving the greater New Orleans area and beyond
A unique hospital based detox and residential 30 day program that is focused on the needs and unique circumstances of each individual. The contemporary facility has a youthful decor and vibe removing the barrier of institutionalized treatment. Truly a one-of-a-kind facility with a one-of-a-kind medical and clinical team.
Avenues Recovery Detox and Residential – Townsend is located in the heart of New Orleans and is truly a one of a kind facility. Our primary focus is on medical stabilization and our residential clinical treatment program, rebuilding clients throughout the stages, from helplessness through stability. At Avenues, we treat the whole person – body, mind, and spirit, you will receive personalized care in a clean, modern, hotel-like setting. Life skills, wellness, nutrition, social acceptance, financial responsibilities, and family values are all key components of our treatment plans. As our clients progress so does the individualized care. Avenues Recovery Center has a second local facility in Metairie which focuses on extended aftercare. Our clinical team will work one on one with every patient to ensure that their stay is continued, and extended treatment is a primary focus!
Who We Are
Avenues Recovery Detox and Residential – Townsend, offers the most patient-centered clinical treatment available. The Avenues Recovery team is acutely qualified for the most at risk and vulnerable, staffed with a full-time physician, nurses, and licensed counselors. Our Medical Director takes great pride in her ability to customize care plans from the complex to the beginner, and include Medication Assisted Treatment (MAT) like Vivitrol and Subutex in our treatment methodology. The case management team will address any legal, family, or FMLA complications, and most of all focus on extended aftercare.
The one-word describing Avenues Recovery is “Family” a complete family feel among peers, family appropriate quality of clinical care, family style housing and meals, and family involvement and satisfaction throughout.
Avenues Recovery Detox and Residential – Townsend is located on the 5th floor of New Orleans East Hospital, a state-of-the-art brand-new facility built in the aftermath of hurricane Katrina. Our 36 bed facility is composed of semi private rooms and baths with a clean and contemporary feel. Medical Detox focuses on withdrawal management, craving stabilization, and psychiatric imbalances to prepare the patient to begin residential clinical treatment. Residential treatment offers the opportunity to engage clinically and comprehend the dimensions of this disease and its repercussions.
Individual Therapy Sessions Group Therapy Sessions Family and Couple Sessions Cognitive Behavioral Therapy (CBT) Dialectical Behavioral Therapy (DBT) Immersive 12-Step Programming Yoga and Outdoor Activities Psychiatric Care Medical Care MAT including Vivitrol and Subutex Onsite
Health History Medical Stability Psychological Psychiatric Evaluation Social Adaptiveness Insurance Verification Financial Responsibility
Clean and contemporary accommodations Gourmet catered meals Local transportation 12-step meetings Fun evening and weekend activities Recreational facilities Fitness instruction
Avenues Recovery Center in New Orleans offers the most patient-centered clinical treatment available.
The Avenues Recovery team is acutely qualified for the most at risk and vulnerable, staffed with a full-time physician, and licensed counselors. Our case managers will address any legal, family, or FMLA complications, and most of all focus on workforce reentry.
Farrar Tingle, MBA, is the Facility Director at Avenues Recovery Center of New Orleans – Townsend. She received her Bachelors degree from Louisiana State University in 2000 and in 2002 she completed a Masters of Business Administration degree from the University of New Orleans with a 4.0 GPA. Before coming to Townsend Recovery Center, Farrar worked for Avenues at our Metairie location as a Resident Manager and then as a Patient Access Coordinator. Farrar then transferred to Townsend where she excelled in Intake, Admissions, and ultimately in Operations becoming Operations Director and then Facility Director. She also has experience in the nonprofit industry, including managing a local parish trade organization for 7 years and working for both universities which awarded her degrees – LSU and UNO. On a personal note, Farrar entered recovery in 2016 and now works with many of the staff who helped her get sober at Addiction Recovery Resources. She believes that if it were not for treatment and AA, she would not be alive today. Thus, she is highly invested in helping patients get the help they desperately need.
Susan Julius, MD, ABAM, ABFM, AAMRO, Medical Director, is a clinician, speaker, and teacher. She is board certified in Family and Addiction Medicine, as well as Physical Therapy, and holds a special degree in urine drug testing analysis. Dr. Julius studied Physical Therapy at Cleveland State University and attended Case Western Reserve University School of Medicine, in Cleveland, Ohio. She trained for two years in General Surgery, at Tulane University School of Medicine in New Orleans, Louisiana and completed a Family Practice residency at Ochsner Foundation Hospital, in Jefferson, Louisiana.
Dr. Julius incorporated her background in these areas, along with her understanding of the biology of addiction and her personal journey in recovery, to treat patients and families with this disease for over ten years. She worked at Choices of Louisiana, a Methadone clinic, in La Place, Louisiana and was Medical Director for the City of New Orleans Homeless Clinic, and Townsend Clinic, in Lake Charles and Baton Rouge. Currently, she is the Medical Director at Townsend Recovery Center, in New Orleans.
Dr. Julius has been an expert consultant and keynote speaker for American Addiction Centers and was featured on NBC News, Fox News, Baton Rouge Business Report, and New Orleans Happy Hour Podcast. She worked with the New Orleans Re-entry Program and is active in AA and served on the Local Action Committee for International Doctors in Alcoholics Anonymous. She is a member of the American Society of Addiction Medicine, American Academy of Family Physicians, the American Medical Association, and the American Association of Medical Review Officers. She lives in New Orleans with her husband and three dogs, and loves to swim, garden and operate her vacation rental.
Donna Doolen, M.Ed., LPC, has been working in the addiction field for over 10 years and with Avenues Recovery Center for over 2 years. She started as a school intern with Addiction Recovery Resources and set her career roots with the company, finding gratitude and humility every day. She entered Recovery herself in 2005 and returned to graduate school at the University of New Orleans in 2007, earning her Masters of Education Degree in Counseling. Since then, Donna has served as Primary Program Counselor, Residential Clinical Manager, Intensive Outpatient Director, RTP Lead Counselor, and, ultimately, Clinical Director of Townsend Recovery & Detox Center in New Orleans.
Donna’s previous career was in hospitality. She earned a Bachelors degree in Hotel, Restaurant and Tourism from the University of New Orleans. Donna evolved from managing boutique hotels to planning and hosting large scale events for thousands. Her catering and design skills led her to curate junkets for Caesars Palace and to travel extensively exploring culinary trends in other cities. Her decades of organizational skills and attention-to-detail enhance her management skills.
Donna has made it her ministry to serve the population and families that battle the disease of addiction. Many have called her God’s warrior on Earth. She volunteers in the community and started a Substance Abuse Ministry (SAM) in her church parish.
Stephen Kessler, MHS, LPC, LAC, has been working in the addiction field since 2003. He began his career with Dr. Alphonse Kenison Roy at Addiction Recovery Resources where he worked in a variety of settings including as Primary Counselor in the programs of Intensive Outpatient, Residential Treatment, Continuing Care, and Intake and Assessments. After Hurricane Katrina, Stephen was promoted to the position of Residential Program Coordinator, a position he held for 12 years before being promoted to Clinical Director. In 2018, Stephen continued his work as Clinical Director with Avenues Recovery Center by overseeing both the Residential and IOP programs and supervising a staff of dedicated counselors. In 2019, Stephen began working in direct client care again due to missing direct interactions with patients. Stephen freely shares his experience and expertise by mentoring new counselors in the addiction field. Stephen uses a Cognitive Behavioral / REBT (Rational Emotive Behavior Therapy) counseling approach to help patients to become aware of their distorted thinking and how it plays into their addictive mind. Stephen received his master’s degree is 2003 from LSU Health Science Center. He is a Licensed Professional Counselor and a Licensed Addiction Counselor. Stephen lives in Metairie with his wife, Melissa, and their two young daughters, Lucy and Reagan.
George Molaison, MA, LPC, joined Avenues Recovery Center’s team in 2018. George has worked in a number of positions at Avenues including Intake Coordinator, Intensive Outpatient Therapist, and now as a Residential Treatment Program Counselor at Townsend Recovery Center. George has extensive experience in addiction counseling and has worked in the field since 2016. George utilizes Acceptance and Commitment Therapy (ACT) as his primary approach in addiction therapy. ACT is an evidenced based model that teaches addicts to stop avoiding or denying emotions, and instead empowers them to move forward in a valued based direction. George developed his counseling skills and techniques while a student at the University of Holy Cross in New Orleans. He graduated from Holy Cross with his Master’s in Clinical Mental Health Counseling in 2016. In his free time, George can be found enjoying Louisiana’s “Sportsman’s Paradise” with his Border Collie, Dixie.
Britt Benson, PLPC, NCC, received her Bachelor of Arts degree in Comparative History of Ideas from the University of Washington in 2011. After subsequently obtaining a paralegal studies certificate in 2012 from the same institution, Britt gained life-changing insight into the criminal justice system and developed a passion for helping justice-involved individuals.
Britt earned her M. Ed. in Clinical Counseling from the University of New Orleans and became a National Certified Counselor in 2019. Britt completed her clinical internship at the Orleans Parish District Attorney’s Juvenile Diversion Program, and gained post-grad experience as a counselor at the Jefferson Parish District Attorney’s Adult Diversion Program. Britt’s work within the criminal justice system has provided her with an acute appreciation for the many ways in which addiction touches her community and galvanized her commitment to helping it heal.
Britt is dedicated to authentically and ethically serving individuals from diverse backgrounds who are struggling with mental health concerns, substance use disorders, and other chronic illness. Her existential theoretical approach to counseling provides clients a non-judgmental space to explore their experiences of the human condition, and empowers clients to turn toward life through interpersonal and intrapersonal skill development, connection, and meaning-making. Britt uses an intersectional framework to understand and collaboratively address challenges and strengths unique to each client.
Originally hailing from Seattle, Washington, Britt enjoys travel, hiking, photography, and philosophy. She recharges by spending quality time with family and her goofy rescue greyhound, Lulu, whose antics are a constant reminder of the restorative power of laughter.
What Our Alumni Are Saying
I just finished the 30 day program and I have to say, it saved my life. The staff was very caring and the group settings taught me so much about myself and how to love me again. I have grown so much with the help of Avenues. I would recommend this amazing experience for anyone having problems with addiction. Oh and the food is also really good.. don’t let this disease take you down when the help you need is just a phone call away.. thank you Avenues!!
Townsend Recovery is an excellent choice if you need or want recovery. It is obvious from interactions with the staff that they do care. The medical and clinical staff are knowledgeable and open while you work on yourself. The facility is comfortable, the food very good and plentiful. The staff definitely bends over backwards to help in your recovery.
Courteous staff that accommodates virtually every need! The staff really does care for you. They are not just doing “their job.” The rooms are clean and kept up as well as the common areas. The treatment provided is impeccable! I would highly recommend Townsend to any family member or friend. This is my second time here and only because I didn’t use what they taught and showed me in the excellent classes and exercises. provided. The living arrangements and food prepared were great as well. They make sure to get us out about once a week to go to the park/snowball stand… Just to get fresh air and move around a bit. If you’re considering a treatment/detox facility, you should really consider Townsend/Avenues!!!